Telesales – Inbound & Outbound
First-class training is at the heart of our sales process. We know that in order to grow your business, we must know how to sell and also understand the products and services we are talking about. We don’t believe in simple “order taking” – we’ll actively promote your business and generate improved revenue and profitability for you as standard.
5MAN is a customer focussed contact centre and our passion for excellence plays a massive role in the overall success of our clients. We continually re-invest in agent training so that our staff know about your products or services as well as you do – which is essential in supporting your customers with their purchase. We’re driven by and strive to exceed sales targets and are not afraid to be measured. Our business solutions are here to help your company grow, improve customer loyalty and with that help you succeed in all aspects of your business goals.Whatever your sector we’ll work with you to build the best solutions to ensure the best customer experience.
Our outsourced telesales services include quality reporting and data collection techniques, we’ll work hard to ensure that you have the information you need to make the right marketing decisions.

1. Reduce Costs:
Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.
2. Improve the Customer Experience:
Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.
3. Leave it to Professionals:
Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.